What is PlentyONE? An overview of the e-commerce ERP system

PlentyONE
Author:in of the blog post
Mark Langhein
What is PlentyONE? An overview of the e-commerce ERP system

‍Whatis PlentyONE?

PlentyONE ist ein E-Commerce-ERP-System für Online-Händler:innen, Marken und Hersteller, die ihre Produkte und Dienstleistungen einfach über viele digitale Marktplätze und Kanäle wie Amazon, OTTO, Kaufland, eBay oder andere vertreiben möchten. PlentyONE ist ein Cloud ERP System und gilt somit als SaaS (Software as a Service) Produkt. Das bedeutet, du brauchst keinen eigenen Server oder eine Hosting-Umgebung, wenn du PlentyONE als ERP System für dein Unternehmen einsetzen möchtest. Du eröffnest ganz einfach ein Konto bei PlentyONE und kannst sofort mit der Einrichtung und dem Verkauf loslegen.

PlentyONE eignet sich optimal für E-Commerce Unternehmen jeglicher Art und Branche: egal ob D2C, B2B oder B2C, egal ob Fashion, Electronics, Lifestyle oder Spielwaren - mit PlentyONE kannst du deine Produkte und Dienstleistungen online vertreiben.

PlentyONE was founded in 2006 under the name plentymarkets by Jan Griesel in Kassel, who is still the CEO of plentysystems AG today (as of 2024). Initially, the focus was on developing software solutions for large eBay power sellers to make their online business more effective and scalable. Today, the PlentyONE software platform covers practically every area of online and offline business and offers its customers an enormous variety of solutions to link their brick-and-mortar business with their online business and to open up new marketplaces quickly and cost-effectively. 

In this article, we take a closer look at PlentyONE and examine all areas of the ERP system so that you get a good overview of the functions, advantages, challenges and prices of PlentyONE after reading it.

Advantages of PlentyONE

As a cloud ERP system, PlentyONE is very easy to integrate and users can log in from anywhere and start working in their familiar digital environment. It offers many functions that can help you to put your e-commerce business on a stable footing and set up scalable processes.

Added to this is the wide variety of marketplace connections - so if you want your products to be found quickly and uniformly on various digital marketplaces, PlentyONE is certainly a good ERP solution for you.

PlentyONE also offers the necessary functions for all areas so that you can set it up as a single source of truth system. These include multichannel sales, automation, POS integration for stationary stores and a variety of interfaces to third-party systems and other SaaS tools.

The most important functions of PlentyONE

PlentyONE allows you to manage your product data, customer data, order information and much more in a central interface and transfer it from there to various channels and platforms. As a cloud system, PlentyONE is very easy to get started with and you can get an overview and feel for PlentyONE at any time with a 30-day free trial.

Mit inzwischen über 70 Marktplätzen & Kanälen, die du mit PlentyONE-eigenen Schnittstellen und Plugins anbinden kannst, ist das ERP System einer der weit verbreitetsten und umfangreichsten ERP Lösungen im deutschsprachigen und europäischen Raum. 

Durch die Anbindung an lokale Marktplätze in Ländern wie Polen, Frankreich oder den Niederlanden bietet PlentyONE die perfekte Basis für eine einfache Expansion in weitere europäische Märkte, ohne dabei ein substanzielles Investment und hohe Vorlaufzeiten in Kauf nehmen zu müssen.

Multichannel-Vertrieb

Mit PlentyONE kannst Du auf allen relevanten Marktplätzen wie Amazon, eBay und vielen weiteren verkaufen. Das System ermöglicht eine zentrale Verwaltung der Produktdaten und Bestände und bindet inzwischen mehr als 70 Marktplätze über vorgefertigte Schnittstellen und Plugins an. 

Here is a selection of marketplaces that you can easily connect to PlentyONE:

  • Amazon
  • eBay
  • OTTO
  • Department store
  • Limango
  • Galaxus
  • About You
  • Decathlon
  • Hood
  • Zalando
  • OBI

There are many more marketplaces that you can connect to PlentyONE.

Schaubild mit Logos der Marktplätze, die an PlentyONE angebunden werden können.
Overview of some marketplaces with which you can connect PlentyONE

Channel Layer

PlentyONE is currently working on a new technology for marketplace integrations called Channel Layer. The aim of the PlentyONE Channel Layer is to standardize the connection to marketplaces and to create the possibility to connect more than 150 marketplaces worldwide to PlentyONE in a short time.

The new technological architecture allows PlentyONE to standardize the connection of channels, which drastically simplifies the development of new integrations, streamlines maintenance and increases performance. Here is an overview of the key benefits:

  • Accelerated development of new integrations: The channel layer standardizes the exchange of data so that only the connector needs to be individually configured to meet market requirements. This drastically simplifies the development process for new sales channels.
  • Quick adaptations thanks to new technological basis: The updated technological basis enables quick adaptation and implementation of new functions or improvements.
  • Standardized integrations, later publicly accessible: By creating standardized and uniform development processes, it will be easier to manage and scale integrations, with the possibility of opening this technology to the partner ecosystem in the future.
  • Solving the maintenance backlog: By introducing these standards and frameworks, the complexity of maintenance tasks is reduced, reducing the workload and enabling smoother and more efficient updates and fixes.

You can find more information about the PlentyONE Channel Layer in this showcase video from PlentyONE.

Merchandise management & warehouse management

PlentyONE offers a powerful inventory management system that allows you to centrally manage your stock levels, orders and supplier relationships. Inventory management takes place in real time, which is particularly important for retailers with high volumes. 

With PlentyONE, you can set up multiple warehouses, including your own warehouse, third-party warehouses such as Amazon FBA, repair warehouses or dropshipping warehouses. The high level of flexibility allows you to customize your setup according to your wishes.

Via direct interfaces to fulfillment service providers (e.g. JTL Fulfilment Network), you can also easily connect your service providers where you store your products and have them ship them.

Store system

PlentyONE offers an integrated store solution that can be used as a stand-alone online store (plentyShop LTS). You can also create and manage your own content (e.g. blog or information pages) using the integrated CMS. In our opinion, the store system from PlentyONE is ideally suited for simple stores and B2B stores. For extensive and appealing store frontends, we recommend the combination of Shopify and PlentyONE - here you can enjoy the benefits of a very powerful and intuitive store system (Shopify) and an ERP powerhouse for your internal processes (PlentyONE).

Automation & workflows

PlentyONE is strongly designed for automation, which means that you can easily automate recurring tasks such as stock reconciliation or invoicing. This saves time and reduces the risk of errors.

PlentyONE bietet mehrere Möglichkeiten zur Automatisierung: Ereignisaktionen, Aktionen und Prozesse.

Event actions

With event actions, you can control automations in PlentyONE that are based on certain events. For example, you can set up that an order is automatically moved to a status after it has been successfully sent and an invoice is generated and sent to the customer by email.

Das Schema bei Ereignisaktionen ist immer Trigger (Ereignis) →Filter → Aktion.

Actions

Actions differ from event actions in that they are time-controlled. You can therefore say that at a certain point in time, all orders with certain conditions (status, sales channel, dunning level) are processed with a certain action.

The actions are perfect for payment reminders if an order remains unpaid for a longer period of time, the mass switching of orders from one status to another, internal notifications in the event of errors and much more.

Processes

Similar to event actions and actions, processes help you to automate complex procedures in your PlentyONE system. The processes also allow you, for example, to print order documents or shipping labels automatically and to use user dialogs with various options depending on the process.

In the PlentyONE world, processes are mainly used for processing orders in the warehouse. Here you can set up complex pick & pack processes and much more.

If you have any questions about the automation of PlentyONE, we are at your disposal as a PlentyONE agency at any time. Please get in touch via our contact form.‍

CRM and customer management

The PlentyONE CRM module allows you to manage your customers, send newsletters and carry out targeted marketing campaigns. You can manage different customer classes, set individual prices, store discounts for customers and much more.

PlentyONE offers a GDPR-compliant solution that allows you to fully anonymize data records.

Individual plugins and extensions

Another great strength of PlentyONE is the ability to expand the system with individual plugins. This is particularly important when standard solutions are not sufficient for special requirements.

Via the in-house PlentyMarketplace, you will find a large number of ready-made plugins that have been developed either by PlentyONE itself or by certified PlentyONE agencies such as apoio.

If there is no plugin for your individual requirements, it can be developed especially for you. The possibilities here are virtually limitless, as the plugins can be wonderfully connected to various interfaces and other tools. Here are a few examples of individual plugin use cases:

  • BI Dashboard within the PlentyONE interface
  • Connection of PlentyONE to a proprietary warehouse management system
  • Extension of event actions for specific requirements
  • Automatic data processing

Conclusion

PlentyONE ist ein sehr umfangreiches Cloud-ERP-System, das für den E-Commerce in vielen Fällen perfekt geeignet ist. Die hohe Anzahl an integrierten Marktplatz Anbindungen macht das Expandieren sehr leicht - deine Produkte sind in kürzester Zeit auf diversen Marktplätzen und digitalen Kanälen live.

Zusätzlich überzeugt die hohe Individualisierbarkeit durch vorgefertigte Plugin-Lösungen, individuell entwickelten Apps sowie einer offenen Schnittstelle.

PlentyONE is particularly suitable for companies and retailers who offer their products on various marketplaces and require a high degree of automation for daily, repetitive processes. 

Du möchtest wissen, ob PlentyONE zu dir passt? Lass uns gern darüber sprechen - als PlentyONE Agentur beraten wir in allen Themen rund um PlentyONE. Sprich uns gern einfach über unser Kontaktformular an oder ruf uns an: +49 (0) 40 524 725 660 - wir freuen uns!

Let's talk about your project 👋

Contact us
Portrait of Mark Stolzenberg